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2 x Sol-Ark 12K 120/240/208V 48V [All-In-One] Pre-Wired Hybrid Solar Inverters | 10-Year Warranty

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✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a Sol-Ark Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE

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The Sol-Ark 12k is the #1 choice amongst off-grid and on-grid solar inverters! It’s an all-in-one, pre-wired inverter with built in charge controllers and many other built-in features that come with the standard unit here. It is flexible, efficient, and affordable. Everything you need comes in one box, keeping your cost LOW and installation SIMPLE.

Plus, you get a peace of mind, 10-year standard warranty, backed by an American company.

The Sol-Ark Is Powerful

Sol-Ark’s 12K pumps out power just like the grid, allowing you to power 120V/ 240V/208V appliances.

Efficient 

Hybrid Inverter reduces cost by 50% and more. Improves battery efficiency by 10-15%.

Innovative 

Manages power from Solar, Battery, Grid, Load, and Generator simultaneously. Works with or without batteries.

Affordable

Sol-Ark is the most advanced, cost-effective product that exists on the market today. Especially when you consider all of the features + warranty that you get, there's nothing that comes close to this high of quality, with amazing customer support at this price point. 

The Sol-Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter is Limitless

Parallel Stacking, Grid Sell, Meter Zero, Time of Use, Smart Load, AC Coupling, Peak Shaving, 20 kW Peak Power.

SOL-ARK 12K APPLICATIONS:

  • Grid-Tied Mode - Sell power back to the Utility to reduce your electric bill*
  • Meter Zero Mode - Zero your electric bill without adding an additional smart meter
  • Time-Of-Use Mode - Use solar and batteries to minimize grid power usage when it's most expensive
  • Smart Load Mode - Use a programmable output for high-power off grid loads or grid Time-of-use loads - to run only when there is optimum solar - use excess PV power when batteries are full
  • Off Grid applications - battery agnostic
  • AC Coupling - retrofits to existing grid tie systems
  • Battery backup applications

Sol-Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter Features:

  • Two Built-In 500V Charge Controllers
  • 1 – 6 PV Strings
  • Battery Disconnect
  • 48V Battery Input
  • Auto-Generator Start
  • Rapid Shutdown Signal
  • Built in Arc Fault and Ground Fault detection
  • Current Sensors Included
  • Battery Communication
  • PV Disconnect
  • Wiring Knockouts an & WiFi
  • 50A Breakers:
  • AC In/Out, AC Load Out
  • AC Gen In/Smart Load Out
  • 13kw Solar input (6500 per MPPT )

 

Why the Sol-Ark 12K?

The Sol-Ark 12K is the ideal hybrid inverter for anyone that is looking for dependable access to off-grid or on-grid solar power, no matter what life throws at them. Whether you are a homeowner that wants to be prepared for power outages and natural disasters, or you just want to reduce your monthly electricity bill by offsetting the costs with clean, reliable solar electricity, the Sol-Ark is the perfect solution!

Stop wasting money on inefficient, overpriced inverters. Invest in one of the most versatile and effective solar power management systems out there today. When you consider its wide array of features, industry-leading warranty, and the incredible value you get, it is no wonder that the Sol-Ark 12K is quickly becoming one of the most popular pre-wired hybrid inverters on the market today!

Why the Sol-Ark 12K?

  • Outstanding Efficiency
  • Industry Leading Power
  • Unrivaled Versatility
  • User-Friendly Simplicity
  • Affordability and Support
  •  

    Outstanding Efficiency

    The Sol-Ark 12K offers next-generation efficiency, meaning it is the most efficient battery + solar power system available today! In other words, you will be able to use more of the electricity your solar panels generate than you ever could with any other hybrid inverter!

    Industry Leading Power

    The Sol-Ark 12K allows you to use solar power just like you would use electricity pulled from the grid, meaning you can use it to directly power 120V, 240V, and 208V appliances! No more worrying about compatibility issues. No matter what type of electronic devices and appliances you own, the Sol-Ark 12K can handle the job! 

    Un-rivaled Versatility

    The Sol-Ark 12K gives you the ability to draw power directly from your solar panel array, from your battery system, or from the grid. In other words, it is one of the most versatile power management systems on the market today. In fact, you can even feed excess solar electricity back into the grid for cash rebates and discounts on your monthly utility bills!

    The fact you can use the Sol-Ark 12K with or without a battery bank also offers another layer of versatility. 

    User-Friendly Simplicity

    The Sol-Ark 12k is controlled with a full-color touch screen display. Monitoring and programming the unit is incredibly simple and Sol-Ark offers live customer support 7 days a week!

    It is also much easier to install and expand than anything else on the market, so you will not have to spend thousands of dollars incorporating the Sol-Ark 12K into your current electrical system. 

    Affordability and Support

    While the Sol-Ark 12K is one of the most advanced units on the market today, it is available at a budget-friendly price. When you choose Sol-Ark, you are paying for innovation, performance, and durability, rather than brand name.

    For perspective, the Tesla Powerwall 2 operates just like a Sol-Ark 12K, but it costs thousands of dollars more and it is not backed by an outstanding 10-year warranty!

    What Can You Use the Sol-Ark 12K for?

  • Grid-Tied Mode – You can feed excess solar power back into the grid, which can result in cash rebates or reduce the cost of your monthly utility bills.
  •  

  • Meter Zero Mode – Use solar power to meet all of your home’s electricity needs! If your solar array is capable of generating enough power, you can use it to meet all of your electricity requirements. This means no utility bills!
  •  

  • Time-of-Use Mode - Use a combination of solar and battery-stored power to minimize grid power usage when the rates are at their most expensive. This saves you money by lowering the amount you have to pay to the utility companies!
  •  

  • Smart Load Mode - Use a programmable output to decide when your solar power will be fed directly into your home’s electrical system, or stored in your batteries.
  •  

  • Off-Grid Applications – Store all of the power your solar panels generate in your battery bank, so you can run your entire home off of the grid!
  •  

  • AC-Coupling – Add the Sol-Ark 12K to your existing grid-tied system to expand and improve its capabilities.
  •  

    Battery Backup Management – Strictly use the Sol-Ark 12K to run your emergency preparedness battery system. Let the unit monitor and charge your battery bank, so you have power when you need it the most!

    Sol Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter Technical Specs: 

    Click Here - Sol-Ark 12K User Manual

    SKU Sol-Ark-12K
    Weight 74.000000
    Accessory Type Inverter Charger
    Battery Voltage 48
    Inverter Power Rating 9000W AC Continuous Output
    Power (Watts) 12000
    Standard Warranty 10 years
    Manufacturer Sol-Ark
    class Battery based Inverter/charger
    Shipping
    Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

      If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

       

      Why Buy From Us

      Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

      • WE PUT OUR CUSTOMERS FIRST

      We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

      • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

      When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

      • WE ARE THE EXPERTS IN THE INDUSTRY

      By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

      More Reasons to Love Renewable Outdoors:

      • Price Match Guarantee

        • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
      • Free Shipping

        • All orders shipped to the lower 48 U.S. states ship FREE. 
          • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
      • 100% Safe & Secure Ordering

        • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
      • McAfee Shopping Guarantee

        • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
      • Volume Discounts

        •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
      • We Are An Authorized Dealer

        • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

      This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

      Shipping and Returns Policy

      Free Shipping Promotion:

      Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

      If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

      Renewable Outdoors reserves the right to cancel this offer at anytime

      Order Confirmation:

      After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

      If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

      Order Shipment:

      Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

      If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

      Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

      Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

      Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

      If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

       

      Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

      You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

      Damages:

      ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

      If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

      If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

      Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

      Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

      If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

      If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

      Cancellations & Refunds:

      To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

      All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

      How do I return a product?

      If you want to return an item, please send an email to sales@renewableoutdoors.com

      Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

      We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

      Please note that you cannot return an item without a valid return authorization number.  

      Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

      If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

       

      FAQs

      Which payment methods do you accept?

      • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

      • PayPal

      • Google Pay

        What is your return policy?

        Please see our We Accept Returns page for more information.

        What is your cancellation policy?

        All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

        What if my product is damaged?

        Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

        How do I place an order?

        First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

        You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

        Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

        If you would like to place an order by phone, give us a call at 1-844-345-2677.

        How will my order be fulfilled?

        As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

        Will you send an order confirmation via e-mail?

        An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

        How can I change My Account information?

        You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

        Do you charge sales tax?

        Only customers residing in the state of Colorado and Florida will be charged sales tax. Orders from outside Colorado and Florida will not be charged sales tax.

        How can I make a change or cancel my order?

        Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

        How long will it take for my order to ship?

        This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

        Can you ship to a P.O. Box or an APO Address?

        At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

        Didn't find what you were looking for?

        We would be glad to assist you. Visit us at our contact us page or fill in the form below.

        The Sol-Ark 12k is the #1 choice amongst off-grid and on-grid solar inverters! It’s an all-in-one, pre-wired inverter with built in charge controllers and many other built-in features that come with the standard unit here. It is flexible, efficient, and affordable. Everything you need comes in one box, keeping your cost LOW and installation SIMPLE.

        Plus, you get a peace of mind, 10-year standard warranty, backed by an American company.

        The Sol-Ark Is Powerful

        Sol-Ark’s 12K pumps out power just like the grid, allowing you to power 120V/ 240V/208V appliances.

        Efficient 

        Hybrid Inverter reduces cost by 50% and more. Improves battery efficiency by 10-15%.

        Innovative 

        Manages power from Solar, Battery, Grid, Load, and Generator simultaneously. Works with or without batteries.

        Affordable

        Sol-Ark is the most advanced, cost-effective product that exists on the market today. Especially when you consider all of the features + warranty that you get, there's nothing that comes close to this high of quality, with amazing customer support at this price point. 

        The Sol-Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter is Limitless

        Parallel Stacking, Grid Sell, Meter Zero, Time of Use, Smart Load, AC Coupling, Peak Shaving, 20 kW Peak Power.

        SOL-ARK 12K APPLICATIONS:

        • Grid-Tied Mode - Sell power back to the Utility to reduce your electric bill*
        • Meter Zero Mode - Zero your electric bill without adding an additional smart meter
        • Time-Of-Use Mode - Use solar and batteries to minimize grid power usage when it's most expensive
        • Smart Load Mode - Use a programmable output for high-power off grid loads or grid Time-of-use loads - to run only when there is optimum solar - use excess PV power when batteries are full
        • Off Grid applications - battery agnostic
        • AC Coupling - retrofits to existing grid tie systems
        • Battery backup applications

        Sol-Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter Features:

        • Two Built-In 500V Charge Controllers
        • 1 – 6 PV Strings
        • Battery Disconnect
        • 48V Battery Input
        • Auto-Generator Start
        • Rapid Shutdown Signal
        • Built in Arc Fault and Ground Fault detection
        • Current Sensors Included
        • Battery Communication
        • PV Disconnect
        • Wiring Knockouts an & WiFi
        • 50A Breakers:
        • AC In/Out, AC Load Out
        • AC Gen In/Smart Load Out
        • 13kw Solar input (6500 per MPPT )

         

        Why the Sol-Ark 12K?

        The Sol-Ark 12K is the ideal hybrid inverter for anyone that is looking for dependable access to off-grid or on-grid solar power, no matter what life throws at them. Whether you are a homeowner that wants to be prepared for power outages and natural disasters, or you just want to reduce your monthly electricity bill by offsetting the costs with clean, reliable solar electricity, the Sol-Ark is the perfect solution!

        Stop wasting money on inefficient, overpriced inverters. Invest in one of the most versatile and effective solar power management systems out there today. When you consider its wide array of features, industry-leading warranty, and the incredible value you get, it is no wonder that the Sol-Ark 12K is quickly becoming one of the most popular pre-wired hybrid inverters on the market today!

        Why the Sol-Ark 12K?

      • Outstanding Efficiency
      • Industry Leading Power
      • Unrivaled Versatility
      • User-Friendly Simplicity
      • Affordability and Support
      •  

        Outstanding Efficiency

        The Sol-Ark 12K offers next-generation efficiency, meaning it is the most efficient battery + solar power system available today! In other words, you will be able to use more of the electricity your solar panels generate than you ever could with any other hybrid inverter!

        Industry Leading Power

        The Sol-Ark 12K allows you to use solar power just like you would use electricity pulled from the grid, meaning you can use it to directly power 120V, 240V, and 208V appliances! No more worrying about compatibility issues. No matter what type of electronic devices and appliances you own, the Sol-Ark 12K can handle the job! 

        Un-rivaled Versatility

        The Sol-Ark 12K gives you the ability to draw power directly from your solar panel array, from your battery system, or from the grid. In other words, it is one of the most versatile power management systems on the market today. In fact, you can even feed excess solar electricity back into the grid for cash rebates and discounts on your monthly utility bills!

        The fact you can use the Sol-Ark 12K with or without a battery bank also offers another layer of versatility. 

        User-Friendly Simplicity

        The Sol-Ark 12k is controlled with a full-color touch screen display. Monitoring and programming the unit is incredibly simple and Sol-Ark offers live customer support 7 days a week!

        It is also much easier to install and expand than anything else on the market, so you will not have to spend thousands of dollars incorporating the Sol-Ark 12K into your current electrical system. 

        Affordability and Support

        While the Sol-Ark 12K is one of the most advanced units on the market today, it is available at a budget-friendly price. When you choose Sol-Ark, you are paying for innovation, performance, and durability, rather than brand name.

        For perspective, the Tesla Powerwall 2 operates just like a Sol-Ark 12K, but it costs thousands of dollars more and it is not backed by an outstanding 10-year warranty!

        What Can You Use the Sol-Ark 12K for?

      • Grid-Tied Mode – You can feed excess solar power back into the grid, which can result in cash rebates or reduce the cost of your monthly utility bills.
      •  

      • Meter Zero Mode – Use solar power to meet all of your home’s electricity needs! If your solar array is capable of generating enough power, you can use it to meet all of your electricity requirements. This means no utility bills!
      •  

      • Time-of-Use Mode - Use a combination of solar and battery-stored power to minimize grid power usage when the rates are at their most expensive. This saves you money by lowering the amount you have to pay to the utility companies!
      •  

      • Smart Load Mode - Use a programmable output to decide when your solar power will be fed directly into your home’s electrical system, or stored in your batteries.
      •  

      • Off-Grid Applications – Store all of the power your solar panels generate in your battery bank, so you can run your entire home off of the grid!
      •  

      • AC-Coupling – Add the Sol-Ark 12K to your existing grid-tied system to expand and improve its capabilities.
      •  

        Battery Backup Management – Strictly use the Sol-Ark 12K to run your emergency preparedness battery system. Let the unit monitor and charge your battery bank, so you have power when you need it the most!

        Sol Ark 12K 120/240/208V 48V All-In-One Hybrid Inverter Technical Specs: 

        Click Here - Sol-Ark 12K User Manual

        SKU Sol-Ark-12K
        Weight 74.000000
        Accessory Type Inverter Charger
        Battery Voltage 48
        Inverter Power Rating 9000W AC Continuous Output
        Power (Watts) 12000
        Standard Warranty 10 years
        Manufacturer Sol-Ark
        class Battery based Inverter/charger
        Shipping
        Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

          If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

           

          Why Buy From Us

          Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

          • WE PUT OUR CUSTOMERS FIRST

          We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

          • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

          When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

          • WE ARE THE EXPERTS IN THE INDUSTRY

          By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

          More Reasons to Love Renewable Outdoors:

          • Price Match Guarantee

            • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
          • Free Shipping

            • All orders shipped to the lower 48 U.S. states ship FREE. 
              • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
          • 100% Safe & Secure Ordering

            • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
          • McAfee Shopping Guarantee

            • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
          • Volume Discounts

            •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
          • We Are An Authorized Dealer

            • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

          This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

          Shipping and Returns Policy

          Free Shipping Promotion:

          Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

          If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

          Renewable Outdoors reserves the right to cancel this offer at anytime

          Order Confirmation:

          After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

          If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

          Order Shipment:

          Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

          If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

          Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

          Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

          Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

          If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

           

          Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

          You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

          Damages:

          ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

          If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

          If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

          Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

          Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

          If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

          If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

          Cancellations & Refunds:

          To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

          All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

          How do I return a product?

          If you want to return an item, please send an email to sales@renewableoutdoors.com

          Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

          We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

          Please note that you cannot return an item without a valid return authorization number.  

          Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

          If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

           

          FAQs

          Which payment methods do you accept?

          • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

          • PayPal

          • Google Pay

            What is your return policy?

            Please see our We Accept Returns page for more information.

            What is your cancellation policy?

            All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

            What if my product is damaged?

            Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

            How do I place an order?

            First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

            You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

            Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

            If you would like to place an order by phone, give us a call at 1-844-345-2677.

            How will my order be fulfilled?

            As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

            Will you send an order confirmation via e-mail?

            An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

            How can I change My Account information?

            You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

            Do you charge sales tax?

            Only customers residing in the state of Colorado and Florida will be charged sales tax. Orders from outside Colorado and Florida will not be charged sales tax.

            How can I make a change or cancel my order?

            Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

            How long will it take for my order to ship?

            This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

            Can you ship to a P.O. Box or an APO Address?

            At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

            Didn't find what you were looking for?

            We would be glad to assist you. Visit us at our contact us page or fill in the form below.

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