When will my order ship?
The status of your order will determine the estimated delivery time frame. Our products will either be available as Ships Out Next Business Day, In Stock & Ready to ship, Exclusive Pre-Order, and/or have an estimated ETA listed. Estimated shipping dates will be listed on the product page if they will not be expected to ship within normal processing times. Additionally, the order confirmation you receive via email will also display the expected shipping time frame.
Ships Out Next Business Day: This time frame can be expected to ship from our warehouse or vendor within 24 hours of the following business day.
In Stock & Ready to Ship: This time frame can be expected to ship from our warehouse or vendor within 2-5 business days.
*Certain vendors may exceed this time frame with lead times up to 2 weeks.
Exclusive Pre-Orders or ETA Dates: Pre-Orders indicated that the item is currently not in stock, but an allotted amount has been secured from the Vendor with an estimated shipping time frame.
The ETA listed on the product page indicates the estimated time frame that the item will start its shipping process from our warehouse. Once the shipping process has begun, typically orders take 2-5 business days to arrive at the customer.
Do you ship Internationally?
Most of our products are able to be shipped internationally. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer (including Canada). Renewable Outdoors is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment. There are certain restrictions on some products and those can only be shipped in the USA. Please send us an email at firstname.lastname@example.org to check on if your product can be shipped to an international address.
Do you ship to Hawaii, Alaska, and Puerto Rico?
Most of our products are able to be shipped to HI, AK, and PR free of charge. This typically applies to our smaller items. However, there are certain restrictions on some larger products that will require an additional shipping charge post purchase. Please send us an email at email@example.com to check on your shipping rate to these states to avoid possible restocking fees.