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BioLet Composting Toilet 15a

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✓ Lowest Price Guaranteed
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✓ Questions? Talk to a Biolet Expert: 1-303-876-7654
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BioLet 15a

The new BioLet 15a is the most recent creation of modern-day composting toilets. Its  design fits into any bathroom and brings advanced technology with nature’s own process of decomposition to provide a natural and environment friendly solution. Equipped with a quiet fan, double heaters, compost covers, and an easy-to-use manual mixing handle.

The BioLet 15a is rated for 3-4 people seasonal use making it a fantastic choice for the cottage, basement, pool house, and many more places where you would want the convenience of a reliable composting toilet. 

As with all BioLet toilets, the BioLet 15a is easy to install and simple to maintain.

Technical specifications:

  • 25 ½” H x 21 ¾”W x 28”D
  • Seat height: 20”
  • Needed floor space: 22” W x 44” D (extra space to pull out compost tray in front)
  • Max power: 330W
  • Average daily consumption: 1.4 kWh

How does Biolet Work?

BioLet unites the natural composting process with advanced technology accelerating and optimizing biological decomposition, evaporating excess liquid and exhausting odors… all within an elegant bathroom fixture that is easy to use and economical to operate.

diagram showing where the parts of the biolet are

The closed-system BioLet toilets are fully automatic electric toilets that anticipate your every move! Sitting on the toilet seat opens the trap doors; closing the toilet seat lid activates the stainless steel mixing mechanism that efficiently breaks down paper and distributes moisture into the compost material in the upper chamber. Material in the upper chamber is finished in the lower chamber and eventually emptied. The BioLet 65 features LED maintenance indicators to let you know when it is time to empty the lower chamber. The non-composted portion and the dry, composted portion are kept separate.

A fan circulates warm air under and around the compost for fast decomposition and evaporation of liquid. A float switch operates an additional bottom heater if excess liquid is detected. Once a week or as needed, mulch is added through the toilet seat opening.

Using energy efficient Swedish technology, electrical consumption is very low with an adjustable power setting, which is adjusted according to the number of people using the toilet. When you are away for more than two days, just turn off your BioLet!

Warranty — BioLet Composting Toilet 15a

 Renewable Outdoors is an Authorized Biolet Dealer

 Includes all applicable Manufacterer Warranties

 Ships direct from manufacterer

 Additional Lifetime support from our specialists

Features — BioLet Composting Toilet 15a

  • Easy to Clean
  • Made from durable polished polystyrene ABS plastic
  • Smooth design; no crevices or hard-to-clean areas
  • Removable toilet seat for extremely easy cleaning
  • Equipped with a compost cover that hides toilet contents
  • If used seasonally, empty the humus tray only once a year

    FAQs — BioLet Composting Toilet 15a

    Q: What makes BioLet composting toilets so efficient?

    Answer: BioLet toilets have a patented recirculating air process that provide the maximum amount of air throughout the composting material. The aerobic bacteria, which cause the decomposition, thrive in oxygen rich environments. Feeding more air to these bacteria is just like feeding more air to a fire, it's going to compost hotter and faster.

    Q: Is it ok to add urine to a BioLet composting toilet?

    Answer: Yes, urine is perfectly ok to add. In the electric models the liquids are evaporated off and the vapors are vented out through the ventilation pipe. With the non-electric BioLet 30NE, all the liquids are separated from the solid waste and drained off through the supplied drain tube.

    Q: Can I make my own compost mix?

    Answer: Use of only BioLet approved compost mix is recommended. Approved mulches will carry the BioLet logo. Using any other mulch may cause a decrease in the efficiency of your toilet and may void the warranty on mixer parts if their failure is determined to be caused by usage of unapproved mulch.

    Q: Will there be odors outside the building?

    Answer: A properly installed and maintained composting toilet should not create any more odors than a conventional toilet systems vent pipe. Therefore, there should be no noticeable odors, even outside the building where the toilet is installed.

    Q: Is the new waste that is added to the composting toilet mixed with the old waste that is already partially composted?

    Answer: No, in all BioLet composting toilets newly deposited human waste and partly decomposed materials are not being mixed together as is done in other composting toilets. This is one of the main reasons that BioLet's end-product is very safe to handle.

    Q: What does the term 'automated liquid controls' mean in the BioLet 65 description, and how does it work?

    Answer: The automated liquid controls in the BioLet 65 is a combination of a thermostatically controlled heater and a float switch. The thermostat is set manually to maintain the liquids for "normal" usage. In the event that there is additional liquid build up in the tray, the float switch will detect these liquids and force the heater to the next higher setting until the liquids are evaporated.

    Q: Does the room temperature need to be maintained at a certain point for the BioLet composting toilet to work?

    Answer: During periods while the unit is in use, the ambient room temperature needs to be maintained above 64F. Whenever the unit is not going to be used for more than 2 days, you can let the temperature drop below 64F.

    Q: Is there anything that needs to be added to the toilet to help with the composting process?

    Answer: Yes, a compost mix is required to promote aerobic decomposition. This mulch is essentially a mixture of peat moss and pine wood shavings combined with carefully selected compost activating ingredients . Addition of 1/2 cup after each fecal use or 1 quart per person per week will provide the proper amount of carbon and bulking agent to achieve optimum composting.

    Q: Do you have to see the waste when you look into the toilet?

    Answer: No, all BioLet composting toilets are equipped with a compost cover, that hides the human waste from view and opens automatically when sitting on the toilet.

    Q: Can I use regular toilet tissue with a BioLet composting toilet?

    Answer: Yes, you can! Some toilet papers compost faster than others, but all major brands are ok to use.

    Q: Do BioLet composting toilets have problems with worms, flies, or other bugs?

    Answer: No, a properly installed and maintained BioLet has no problems with worms, flies, or other bugs. The CO2 emissions produced by the aerobic (oxygen fueled) composting process are a deterrent to bugs.On the other hand, anaerobic (oxygenless) processes found in outhouses and septic systems produce gases which attract these problems.

      Shipping
      Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

        If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

         

        Why Buy From Us

        Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

        • WE PUT OUR CUSTOMERS FIRST

        We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

        • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

        When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

        • WE ARE THE EXPERTS IN THE INDUSTRY

        By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

        More Reasons to Love Renewable Outdoors:

        • Price Match Guarantee

          • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
        • Free Shipping on Most Orders

          • Most orders shipped to the lower 48 U.S. states ship FREE. 
            • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
        • 100% Safe & Secure Ordering

          • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
        • McAfee Shopping Guarantee

          • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee most FREE of charge when you order with us.
        • Volume Discounts

          •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
        • We Are An Authorized Dealer

          • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

        This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

        Shipping and Returns Policy

        Shipping Promotion:

        Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on most products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

        If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

        Renewable Outdoors reserves the right to cancel this offer at anytime

        Order Confirmation:

        After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

        If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

        Order Shipment:

        Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

        If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

        Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

        Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

        Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

        If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

         

        Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

        You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

        Damages:

        ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

        If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

        If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

        Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

        If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

        Cancellations & Refunds:

        To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

        All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

        How do I return a product?

        If you want to return an item, please send an email to sales@renewableoutdoors.com

        Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

        We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

        Please note that you cannot return an item without a valid return authorization number.  

        Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

        If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

         

        FAQs

        Which payment methods do you accept?

        • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

        • PayPal

        • Google Pay

          What is your return policy?

          Please see our We Accept Returns page for more information.

          What is your cancellation policy?

          All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

          What if my product is damaged?

          Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

          How do I place an order?

          First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

          You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

          Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

          If you would like to place an order by phone, give us a call at 1-844-345-2677.

          How will my order be fulfilled?

          As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

          Will you send an order confirmation via e-mail?

          An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

          How can I change My Account information?

          You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

          Do you charge sales tax?

          Only customers residing in the state of California, Colorado, Arizona, Pennsylvania, and Florida will be charged sales tax. Orders from outside of California, Colorado, Arizona, Pennsylvania, and Florida will not be charged sales tax. However, for EG4 products, tax must be charged for all states that charge sales tax. It is a EG4 policy.

          How can I make a change or cancel my order?

          Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

          How long will it take for my order to ship?

          This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

          Can you ship to a P.O. Box or an APO Address?

          At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

          Didn't find what you were looking for?

          We would be glad to assist you. Visit us at our contact us page or fill in the form below.

          BioLet 15a

          The new BioLet 15a is the most recent creation of modern-day composting toilets. Its  design fits into any bathroom and brings advanced technology with nature’s own process of decomposition to provide a natural and environment friendly solution. Equipped with a quiet fan, double heaters, compost covers, and an easy-to-use manual mixing handle.

          The BioLet 15a is rated for 3-4 people seasonal use making it a fantastic choice for the cottage, basement, pool house, and many more places where you would want the convenience of a reliable composting toilet. 

          As with all BioLet toilets, the BioLet 15a is easy to install and simple to maintain.

          Technical specifications:

          • 25 ½” H x 21 ¾”W x 28”D
          • Seat height: 20”
          • Needed floor space: 22” W x 44” D (extra space to pull out compost tray in front)
          • Max power: 330W
          • Average daily consumption: 1.4 kWh

          How does Biolet Work?

          BioLet unites the natural composting process with advanced technology accelerating and optimizing biological decomposition, evaporating excess liquid and exhausting odors… all within an elegant bathroom fixture that is easy to use and economical to operate.

          diagram showing where the parts of the biolet are

          The closed-system BioLet toilets are fully automatic electric toilets that anticipate your every move! Sitting on the toilet seat opens the trap doors; closing the toilet seat lid activates the stainless steel mixing mechanism that efficiently breaks down paper and distributes moisture into the compost material in the upper chamber. Material in the upper chamber is finished in the lower chamber and eventually emptied. The BioLet 65 features LED maintenance indicators to let you know when it is time to empty the lower chamber. The non-composted portion and the dry, composted portion are kept separate.

          A fan circulates warm air under and around the compost for fast decomposition and evaporation of liquid. A float switch operates an additional bottom heater if excess liquid is detected. Once a week or as needed, mulch is added through the toilet seat opening.

          Using energy efficient Swedish technology, electrical consumption is very low with an adjustable power setting, which is adjusted according to the number of people using the toilet. When you are away for more than two days, just turn off your BioLet!

          Warranty — BioLet Composting Toilet 15a

           Renewable Outdoors is an Authorized Biolet Dealer

           Includes all applicable Manufacterer Warranties

           Ships direct from manufacterer

           Additional Lifetime support from our specialists

          Features — BioLet Composting Toilet 15a

          • Easy to Clean
          • Made from durable polished polystyrene ABS plastic
          • Smooth design; no crevices or hard-to-clean areas
          • Removable toilet seat for extremely easy cleaning
          • Equipped with a compost cover that hides toilet contents
          • If used seasonally, empty the humus tray only once a year

            FAQs — BioLet Composting Toilet 15a

            Q: What makes BioLet composting toilets so efficient?

            Answer: BioLet toilets have a patented recirculating air process that provide the maximum amount of air throughout the composting material. The aerobic bacteria, which cause the decomposition, thrive in oxygen rich environments. Feeding more air to these bacteria is just like feeding more air to a fire, it's going to compost hotter and faster.

            Q: Is it ok to add urine to a BioLet composting toilet?

            Answer: Yes, urine is perfectly ok to add. In the electric models the liquids are evaporated off and the vapors are vented out through the ventilation pipe. With the non-electric BioLet 30NE, all the liquids are separated from the solid waste and drained off through the supplied drain tube.

            Q: Can I make my own compost mix?

            Answer: Use of only BioLet approved compost mix is recommended. Approved mulches will carry the BioLet logo. Using any other mulch may cause a decrease in the efficiency of your toilet and may void the warranty on mixer parts if their failure is determined to be caused by usage of unapproved mulch.

            Q: Will there be odors outside the building?

            Answer: A properly installed and maintained composting toilet should not create any more odors than a conventional toilet systems vent pipe. Therefore, there should be no noticeable odors, even outside the building where the toilet is installed.

            Q: Is the new waste that is added to the composting toilet mixed with the old waste that is already partially composted?

            Answer: No, in all BioLet composting toilets newly deposited human waste and partly decomposed materials are not being mixed together as is done in other composting toilets. This is one of the main reasons that BioLet's end-product is very safe to handle.

            Q: What does the term 'automated liquid controls' mean in the BioLet 65 description, and how does it work?

            Answer: The automated liquid controls in the BioLet 65 is a combination of a thermostatically controlled heater and a float switch. The thermostat is set manually to maintain the liquids for "normal" usage. In the event that there is additional liquid build up in the tray, the float switch will detect these liquids and force the heater to the next higher setting until the liquids are evaporated.

            Q: Does the room temperature need to be maintained at a certain point for the BioLet composting toilet to work?

            Answer: During periods while the unit is in use, the ambient room temperature needs to be maintained above 64F. Whenever the unit is not going to be used for more than 2 days, you can let the temperature drop below 64F.

            Q: Is there anything that needs to be added to the toilet to help with the composting process?

            Answer: Yes, a compost mix is required to promote aerobic decomposition. This mulch is essentially a mixture of peat moss and pine wood shavings combined with carefully selected compost activating ingredients . Addition of 1/2 cup after each fecal use or 1 quart per person per week will provide the proper amount of carbon and bulking agent to achieve optimum composting.

            Q: Do you have to see the waste when you look into the toilet?

            Answer: No, all BioLet composting toilets are equipped with a compost cover, that hides the human waste from view and opens automatically when sitting on the toilet.

            Q: Can I use regular toilet tissue with a BioLet composting toilet?

            Answer: Yes, you can! Some toilet papers compost faster than others, but all major brands are ok to use.

            Q: Do BioLet composting toilets have problems with worms, flies, or other bugs?

            Answer: No, a properly installed and maintained BioLet has no problems with worms, flies, or other bugs. The CO2 emissions produced by the aerobic (oxygen fueled) composting process are a deterrent to bugs.On the other hand, anaerobic (oxygenless) processes found in outhouses and septic systems produce gases which attract these problems.

              Shipping
              Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

                If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

                 

                Why Buy From Us

                Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

                • WE PUT OUR CUSTOMERS FIRST

                We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

                • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

                When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

                • WE ARE THE EXPERTS IN THE INDUSTRY

                By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

                More Reasons to Love Renewable Outdoors:

                • Price Match Guarantee

                  • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
                • Free Shipping on Most Orders

                  • Most orders shipped to the lower 48 U.S. states ship FREE. 
                    • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
                • 100% Safe & Secure Ordering

                  • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
                • McAfee Shopping Guarantee

                  • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee most FREE of charge when you order with us.
                • Volume Discounts

                  •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
                • We Are An Authorized Dealer

                  • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

                This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

                Shipping and Returns Policy

                Shipping Promotion:

                Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on most products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

                If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

                Renewable Outdoors reserves the right to cancel this offer at anytime

                Order Confirmation:

                After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

                If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

                Order Shipment:

                Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

                If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

                Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

                Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

                Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

                If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

                 

                Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

                You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

                Damages:

                ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

                If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

                If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

                Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

                Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

                If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

                If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

                Cancellations & Refunds:

                To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

                All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

                How do I return a product?

                If you want to return an item, please send an email to sales@renewableoutdoors.com

                Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

                We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

                Please note that you cannot return an item without a valid return authorization number.  

                Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

                If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

                 

                FAQs

                Which payment methods do you accept?

                • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

                • PayPal

                • Google Pay

                  What is your return policy?

                  Please see our We Accept Returns page for more information.

                  What is your cancellation policy?

                  All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

                  What if my product is damaged?

                  Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

                  How do I place an order?

                  First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

                  You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

                  Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

                  If you would like to place an order by phone, give us a call at 1-844-345-2677.

                  How will my order be fulfilled?

                  As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

                  Will you send an order confirmation via e-mail?

                  An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

                  How can I change My Account information?

                  You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

                  Do you charge sales tax?

                  Only customers residing in the state of California, Colorado, Arizona, Pennsylvania, and Florida will be charged sales tax. Orders from outside of California, Colorado, Arizona, Pennsylvania, and Florida will not be charged sales tax. However, for EG4 products, tax must be charged for all states that charge sales tax. It is a EG4 policy.

                  How can I make a change or cancel my order?

                  Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

                  How long will it take for my order to ship?

                  This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

                  Can you ship to a P.O. Box or an APO Address?

                  At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

                  Didn't find what you were looking for?

                  We would be glad to assist you. Visit us at our contact us page or fill in the form below.

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