Cart
Checkout Secure
FREE Shipping on all USA Orders!*

Questions? Call us or Email!

(303) 876-7654 sales@renewableoutdoors.com

Mon-Fri 9am-6pm Eastern

Generac 18kW Whole House Generator with 200-Amp Automatic Transfer Switch | 7228

✓ Authorized Generac Dealer
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a Generac Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE

Your Price:
$5,647.00
Quantity
 
Checkout Secure
Checkout Secure

18kW Generac Whole House Generator

The 18kW Generac Whole House Generator with 200-Amp Automatic Transfer Switch equipped with Wi-Fi Mobile Link remote monitoring automatically restores backup power to your home during an outage. The number 1 selling brand in America, seven out of ten homeowners choose Generac Guardian over all other home standby generator brands.

The 200-Amp Service Rated Automatic Transfer Switch selects utility power during normal operation and generator power during an outage. It connects to the main circuit breaker panel to distribute generator power to your entire home. Power management controls multiple air conditioners and other high current loads like electric water heaters, ranges, and dryers. A weatherproof NEMA 3R enclosure installs indoors or outdoors.

Listed for 18-Inch to Structure Installation. Runs on Natural Gas or LP Propane Gas. Electronic Governor. Multilingual two-line LCD Digital Evolution Controller. Sound Attenuated Aluminum Enclosure. Includes a flexible fuel line connector.

Generac 18kW Generator

TruePower Technology ensures best-in-class electric generator power. The Generac 18kW delivers smooth, clean power without harmful noise and less than 5 percent Total Harmonic Distortion. Worry free power for electronics, lights, televisions, and small or large appliances like central air conditioners, pumps, refrigerators, and freezers.

A Generac 816cc purpose-built G-Force 800 Series V-Twin Engine powers the Generac 7228. Fully pressurized lubrication contributes to a long life and less maintenance (2-year, 200-hour oil change interval) than competing engines. Cast-iron cylinder sleeves and hydraulic lifters for a lifetime of reliable, trouble-free operation.

The Generac Guardian Series design includes Quiet-Test self-test mode. During the 5 to 12-minute self-test, the engine runs at a lower RPM which reduces noise, uses less fuel, and reduces wear and tear on the engine. Quiet-Test significantly reduces noise on the Generac 18kW Whole House Generator making it quieter than most competing brands.


A smart, user-friendly Evolution Controller features a multilingual LCD display. Monitor battery status or track maintenance intervals to keep the standby generator in top operating condition and ready for the next power outage.


A tough, durable RhinoCoat powder-coat finish adds to the corrosion resistance to the all-aluminum cabinet, suitable for the most extreme weather conditions.

Generac Guardian Series


Generac Guardian Home Standby Generators include a 5-Year Consumer Warranty.


The Wisconsin-Based Customer Support Center operates 24 hours a day, 7 days a week, 365 days a year with knowledgeable staff to answer questions and solve problems.


All Generac Guardian Series Generators are designed, engineered, and built in the USA.

Product Specifications

Model

Model Number

7228

Manufacturer

Generac Power Systems

Made In USA

Yes

Rated Watts

18kW LP Propane / 17kW Natural Gas

Rated Amps

75 Amps LP Propane / 70.8 Natural Gas

Voltage

120/240-Volts Single Phase

A/C Ton Rating

5-Ton

Enclosure

Aluminum

UL Listed

UL-2200

Decibel Rating

65 dBA Normal Load / 55 dBA Quiet Test Mode

Type

Standby Generator

Series Name

Guardian Series

Transfer Switch Model

RXSW200A3

Features

Starting System

Automatic

Low Oil Alert

Low Oil Shutdown

Mainline Breaker

80 Amps

Battery Requirement

12-Volt Group 26R 540 CCA or 12-Volt Group 35R 650 CCA

Mounting Pad

Composite Base Attached

Weight

420 lbs

Dimensions

48L x 25W x 29H

Warranty Information

Consumer Warranty

Generac 5-Year Limited Consumer Warranty

Engine

Engine Brand

Generac G-Force

Engine Size

816cc

Engine RPM

3600

Cast Iron Sleeve

Spiny-Lok Cast-Iron Cylinder Walls

Cooling System

Air Cooled

Alternator

Alternator Type

Revolving Field

Frequency

60 Hz

Auto Voltage Regulation

Yes

Fuel

Fuel Type

Propane (LP) / Natural Gas (NG)

Fuel Gauge

No

NG Power Capacity

17kW

LP Power Capacity

18kW

NG Consumption @ Full Load

247 Cubic Feet per Hour

NG Consumption @ Half Load

169 Cubic Feet per Hour

LP Consumption @ Full Load

3.0 Gallons per Hour

LP Consumption @ Half Load

1.7 Gallons per Hour

Transfer Switches

Transfer Switch Amps

200 Amps

Transfer Switch Circuits

Whole House Transfer Switch

Ats Poles

2

Transfer Switch Weight

39 lbs
Shipping
Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

    If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

     

    Why Buy From Us

    Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

    • WE PUT OUR CUSTOMERS FIRST

    We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

    • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

    When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

    • WE ARE THE EXPERTS IN THE INDUSTRY

    By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

    More Reasons to Love Renewable Outdoors:

    • Price Match Guarantee

      • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
    • Free Shipping

      • All orders shipped to the lower 48 U.S. states ship FREE. 
        • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
    • 100% Safe & Secure Ordering

      • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
    • McAfee Shopping Guarantee

      • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
    • Volume Discounts

      •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
    • We Are An Authorized Dealer

      • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

    This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

    Shipping and Returns Policy

    Free Shipping Promotion:

    Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

    If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

    Renewable Outdoors reserves the right to cancel this offer at anytime

    Order Confirmation:

    After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

    If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

    Order Shipment:

    Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

    If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

    Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

    Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

    Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

    If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

     

    Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

    You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

    Damages:

    ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

    If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

    If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

    Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

    Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

    If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

    If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

    Cancellations & Refunds:

    To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

    All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

    How do I return a product?

    If you want to return an item, please send an email to sales@renewableoutdoors.com

    Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

    We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

    Please note that you cannot return an item without a valid return authorization number.  

    Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

    If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

     

    FAQs

    Which payment methods do you accept?

    • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

    • PayPal

    • Google Pay

      What is your return policy?

      Please see our We Accept Returns page for more information.

      What is your cancellation policy?

      All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

      What if my product is damaged?

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

      How do I place an order?

      First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

      You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

      Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

      If you would like to place an order by phone, give us a call at 1-844-345-2677.

      How will my order be fulfilled?

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

      Will you send an order confirmation via e-mail?

      An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

      How can I change My Account information?

      You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

      Do you charge sales tax?

      Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.

      How can I make a change or cancel my order?

      Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

      How long will it take for my order to ship?

      This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

      Can you ship to a P.O. Box or an APO Address?

      At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

      Didn't find what you were looking for?

      We would be glad to assist you. Visit us at our contact us page or fill in the form below.

      18kW Generac Whole House Generator

      The 18kW Generac Whole House Generator with 200-Amp Automatic Transfer Switch equipped with Wi-Fi Mobile Link remote monitoring automatically restores backup power to your home during an outage. The number 1 selling brand in America, seven out of ten homeowners choose Generac Guardian over all other home standby generator brands.

      The 200-Amp Service Rated Automatic Transfer Switch selects utility power during normal operation and generator power during an outage. It connects to the main circuit breaker panel to distribute generator power to your entire home. Power management controls multiple air conditioners and other high current loads like electric water heaters, ranges, and dryers. A weatherproof NEMA 3R enclosure installs indoors or outdoors.

      Listed for 18-Inch to Structure Installation. Runs on Natural Gas or LP Propane Gas. Electronic Governor. Multilingual two-line LCD Digital Evolution Controller. Sound Attenuated Aluminum Enclosure. Includes a flexible fuel line connector.

      Generac 18kW Generator

      TruePower Technology ensures best-in-class electric generator power. The Generac 18kW delivers smooth, clean power without harmful noise and less than 5 percent Total Harmonic Distortion. Worry free power for electronics, lights, televisions, and small or large appliances like central air conditioners, pumps, refrigerators, and freezers.

      A Generac 816cc purpose-built G-Force 800 Series V-Twin Engine powers the Generac 7228. Fully pressurized lubrication contributes to a long life and less maintenance (2-year, 200-hour oil change interval) than competing engines. Cast-iron cylinder sleeves and hydraulic lifters for a lifetime of reliable, trouble-free operation.

      The Generac Guardian Series design includes Quiet-Test self-test mode. During the 5 to 12-minute self-test, the engine runs at a lower RPM which reduces noise, uses less fuel, and reduces wear and tear on the engine. Quiet-Test significantly reduces noise on the Generac 18kW Whole House Generator making it quieter than most competing brands.


      A smart, user-friendly Evolution Controller features a multilingual LCD display. Monitor battery status or track maintenance intervals to keep the standby generator in top operating condition and ready for the next power outage.


      A tough, durable RhinoCoat powder-coat finish adds to the corrosion resistance to the all-aluminum cabinet, suitable for the most extreme weather conditions.

      Generac Guardian Series


      Generac Guardian Home Standby Generators include a 5-Year Consumer Warranty.


      The Wisconsin-Based Customer Support Center operates 24 hours a day, 7 days a week, 365 days a year with knowledgeable staff to answer questions and solve problems.


      All Generac Guardian Series Generators are designed, engineered, and built in the USA.

      Product Specifications

      Model

      Model Number

      7228

      Manufacturer

      Generac Power Systems

      Made In USA

      Yes

      Rated Watts

      18kW LP Propane / 17kW Natural Gas

      Rated Amps

      75 Amps LP Propane / 70.8 Natural Gas

      Voltage

      120/240-Volts Single Phase

      A/C Ton Rating

      5-Ton

      Enclosure

      Aluminum

      UL Listed

      UL-2200

      Decibel Rating

      65 dBA Normal Load / 55 dBA Quiet Test Mode

      Type

      Standby Generator

      Series Name

      Guardian Series

      Transfer Switch Model

      RXSW200A3

      Features

      Starting System

      Automatic

      Low Oil Alert

      Low Oil Shutdown

      Mainline Breaker

      80 Amps

      Battery Requirement

      12-Volt Group 26R 540 CCA or 12-Volt Group 35R 650 CCA

      Mounting Pad

      Composite Base Attached

      Weight

      420 lbs

      Dimensions

      48L x 25W x 29H

      Warranty Information

      Consumer Warranty

      Generac 5-Year Limited Consumer Warranty

      Engine

      Engine Brand

      Generac G-Force

      Engine Size

      816cc

      Engine RPM

      3600

      Cast Iron Sleeve

      Spiny-Lok Cast-Iron Cylinder Walls

      Cooling System

      Air Cooled

      Alternator

      Alternator Type

      Revolving Field

      Frequency

      60 Hz

      Auto Voltage Regulation

      Yes

      Fuel

      Fuel Type

      Propane (LP) / Natural Gas (NG)

      Fuel Gauge

      No

      NG Power Capacity

      17kW

      LP Power Capacity

      18kW

      NG Consumption @ Full Load

      247 Cubic Feet per Hour

      NG Consumption @ Half Load

      169 Cubic Feet per Hour

      LP Consumption @ Full Load

      3.0 Gallons per Hour

      LP Consumption @ Half Load

      1.7 Gallons per Hour

      Transfer Switches

      Transfer Switch Amps

      200 Amps

      Transfer Switch Circuits

      Whole House Transfer Switch

      Ats Poles

      2

      Transfer Switch Weight

      39 lbs
      Shipping
      Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

        If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

         

        Why Buy From Us

        Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

        • WE PUT OUR CUSTOMERS FIRST

        We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

        • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

        When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

        • WE ARE THE EXPERTS IN THE INDUSTRY

        By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

        More Reasons to Love Renewable Outdoors:

        • Price Match Guarantee

          • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
        • Free Shipping

          • All orders shipped to the lower 48 U.S. states ship FREE. 
            • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
        • 100% Safe & Secure Ordering

          • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
        • McAfee Shopping Guarantee

          • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
        • Volume Discounts

          •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
        • We Are An Authorized Dealer

          • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

        This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

        Shipping and Returns Policy

        Free Shipping Promotion:

        Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

        If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

        Renewable Outdoors reserves the right to cancel this offer at anytime

        Order Confirmation:

        After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

        If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

        Order Shipment:

        Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

        If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

        Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

        Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

        Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

        If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

         

        Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

        You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

        Damages:

        ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

        If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

        If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

        Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

        If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

        Cancellations & Refunds:

        To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

        All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

        How do I return a product?

        If you want to return an item, please send an email to sales@renewableoutdoors.com

        Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

        We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

        Please note that you cannot return an item without a valid return authorization number.  

        Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

        If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

         

        FAQs

        Which payment methods do you accept?

        • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

        • PayPal

        • Google Pay

          What is your return policy?

          Please see our We Accept Returns page for more information.

          What is your cancellation policy?

          All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

          What if my product is damaged?

          Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

          How do I place an order?

          First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

          You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

          Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

          If you would like to place an order by phone, give us a call at 1-844-345-2677.

          How will my order be fulfilled?

          As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

          Will you send an order confirmation via e-mail?

          An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

          How can I change My Account information?

          You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

          Do you charge sales tax?

          Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.

          How can I make a change or cancel my order?

          Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

          How long will it take for my order to ship?

          This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

          Can you ship to a P.O. Box or an APO Address?

          At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

          Didn't find what you were looking for?

          We would be glad to assist you. Visit us at our contact us page or fill in the form below.

          Generac 18kW Whole House Generator with 200-Amp Automatic Transfer Switch | 7228

          $5,647.00

          Added to cart!
          FREE & FAST Shipping on all USA Orders! Free Shipping* FREE Shipping on all USA Orders. Offer ends in You Have Achieved Free Shipping Free Shipping For Over $x to FREE Shipping on all USA Orders!* XX