(303) 876-7654 sales@renewableoutdoors.com 
Mango Power E Portable Power Station & E Battery
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a Mango Power Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE
Mango Power E Portable Power Station & E Battery
Meet 99% of Your Home and Portable Power Needs
With the Mango Power product line, create the power source that best suits your needs:
- 3.5kWh Capacity, 3kW Output
The enormous battery capacity of a solo Mango Power E is 3.5kWh. With a portable, wheeled luggage-like design, it's simple to bring a lot of energy when camping, traveling, or to maintain in your garage as a backup for your home's power source as a defense against brief, unforeseen power outages or brown-outs.
- 7kWh Capacity, 3kW Output
With an additional battery connected to your Mango Power E, you may increase the level of backup power for your house. In order to keep your house and family powered during lengthy blackouts, the enhanced Mango Power E provides two times as much capacity, or a total of 7kWh.
- 14kWh Capacity, 6kW Output
To give your home the ultimate power solution, connect 2 expanded Mango Power E with 14 kWh of battery backup. You won't ever have to worry about power outages when this package is installed into your home circuit*.
Power your Essential Appliances in the Event of a Power Outage
To run large power-hungry appliances like heaters, dryers, water pumps, and more, the Mango Power E may be converted into a high-powered split-phase generator with the mSocket Pro* accessory. By incorporating Mango Power's ecosystem into your home's circuit*, you can ensure that in the event of a blackout, you will have grid independence and power security for your lights, refrigerators, computers, and any other vital appliances you have plugged in.
Super fast charging: 80% in 1 hour
The Mango Power E utilizes the same extraordinarily robust LFP battery cells as the top EVs on the planet. Compared to other conventional NCA/NCM battery cells, these cells charge more quickly, hold a charge longer, and are more dependable. The Mango Power E then charges incredibly quickly, ranging from 0-80% charged in just 60 minutes, and can be powered in 5 different ways, individually or in any combination. When attached into an AC wall socket, the Mango Power E charges completely and fully in approximately 1.5 hours.
The Mango Power E is More than Just Power, It's Smart Power
You may control how your Mango Power E stores and uses its energy by using the Mango Power App. Aim to be more environmentally friendly, regulate charging speeds, or plan charging periods depending on shifting electricity prices. You can do it all from anywhere.
*Requires mSocket Pro accessory, sold separately
What's in the box:
- 1x Mango Power E Portable Power Station
- 1x Mango Power E Battery
- 1x E+ Connection Cable
- 1x AC Charging Cable
- 1x Solar Input Cable
- 1x Quick Guide
- 1x Warranty Card
Specifications:
- Mango Power E Portable Power Station:
General:
Net Weight: 100.1 lbs (45.4kg)
Size: 17.8x13.6x19.4 inches (452x345x494 mm)
Working Temperature: Charging: -20°C~60°C / Discharging: -30°C~60°C
Warranty: 5 years
Certificates: Meets US and International Safety and EMI Standards
Quick Charge: Recharge to 80% in 1 hour / Recharge to 100% in 1.5 hours
Running Noise: <40dB under no-load / <51dB under full-load
IP level: IP21
Capacity Expansion: Can expand the capacity by one E Battery to 7.06kWh
Power Expansion: Can expand the power by two to 6kW
240V split phase: With mSocket Pro or mPanel (sold separately), can output 240V split phase, 6000W
Home Backup: Support (need mPanel)
Battery:
Battery Capacity: 3.53 kWh
Cell Chemistry: World’s best CATL LFP
Life Span: Capacity Retention >70% after 6000 cycles (@25℃, +0.5C/-0.5C)
Battery Management Systems: Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Max charging rate: Up to 1.1C
Input:
Charging Method: AC Wall Outlet, Solar Panel, EV Charger, Generator
AC Charging: Max 3000W
Solar Charging: Max 2000W (60V-150V)
EV AC Charging Spot: Adapter needed
Inverter:
Rated AC Output Power: 3000W, 120V AC, 60Hz
Power of Over-load:
3150W<load≤3750W, 5mins;
3750W<load≤4500, 60s
4500W<load≤4800W, 10s
4800W<load, less than 40ms
Maximum Power Point Trackers: 1x, Support Both Roof and Portable Solar Panels
Inverter Efficiency: Up to 88%
Output:
Output Ports: 16
AC Output: 4 x 20A
USB-A: 6 x QC 3.0 27W
USB-C: 1 x PD 65W+1 x PD 100W
Car Power Output: 12V/10A
DC5521 Output: 2x12V/5A
AC RV Port: 30A
Smart Control:
Connection: Bluetooth and Wi-Fi
App Romote Control: Yes
OTA Upgrade: Yes
USB Firmware Update: Yes
Customized Mode: Backup Power Mode / Economical Mode / Time-based Control Mode
Smart Measurement: Yes
Smart Energy and Carbon Footprint Report: Yes
Smart Notifications: Yes
Screen:
Size: 4.3 inches
Touch Screen: Yes
Resolution Ratio: 480 x 800
Screen pigment: 16.7M colors
Safety:
Smart Self-Check System: Yes
- Mango Power E Battery:
General:
Net Weight: 73.1 lbs (33.18kg)
Size: 17.8x13.6x12.5 inches(452x345x318mm)
Working Temperature: Charging: -20°C~60°C / Discharging: -30°C~60°C
Warranty: 5 years
Certificates: Meets US and International Safety and EMI Standards
IP level: IP21
Battery:
Battery Capacity: 3.53 kWh
Cell Chemistry: World’s best CATL LFP
Life Span: Capacity Retention >70% after 6000 cycles (@25℃, +0.5C/-0.5C)
Battery Management Systems: Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Max charging rate: Up to 1.1C
Input:
Charging Method: AC Wall Outlet, AC Adapter
AC Charging: Max 3000W (by connected to MPE)/AC Adapter
Output:
Output Ports: 3
USB-A: 1 x QC 3.0 27W
USB-C: 1 x PD 100W
Car Power Output: 12V/10A
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our contact us page or fill in the form below.
Mango Power E Portable Power Station & E Battery
Meet 99% of Your Home and Portable Power Needs
With the Mango Power product line, create the power source that best suits your needs:
- 3.5kWh Capacity, 3kW Output
The enormous battery capacity of a solo Mango Power E is 3.5kWh. With a portable, wheeled luggage-like design, it's simple to bring a lot of energy when camping, traveling, or to maintain in your garage as a backup for your home's power source as a defense against brief, unforeseen power outages or brown-outs.
- 7kWh Capacity, 3kW Output
With an additional battery connected to your Mango Power E, you may increase the level of backup power for your house. In order to keep your house and family powered during lengthy blackouts, the enhanced Mango Power E provides two times as much capacity, or a total of 7kWh.
- 14kWh Capacity, 6kW Output
To give your home the ultimate power solution, connect 2 expanded Mango Power E with 14 kWh of battery backup. You won't ever have to worry about power outages when this package is installed into your home circuit*.
Power your Essential Appliances in the Event of a Power Outage
To run large power-hungry appliances like heaters, dryers, water pumps, and more, the Mango Power E may be converted into a high-powered split-phase generator with the mSocket Pro* accessory. By incorporating Mango Power's ecosystem into your home's circuit*, you can ensure that in the event of a blackout, you will have grid independence and power security for your lights, refrigerators, computers, and any other vital appliances you have plugged in.
Super fast charging: 80% in 1 hour
The Mango Power E utilizes the same extraordinarily robust LFP battery cells as the top EVs on the planet. Compared to other conventional NCA/NCM battery cells, these cells charge more quickly, hold a charge longer, and are more dependable. The Mango Power E then charges incredibly quickly, ranging from 0-80% charged in just 60 minutes, and can be powered in 5 different ways, individually or in any combination. When attached into an AC wall socket, the Mango Power E charges completely and fully in approximately 1.5 hours.
The Mango Power E is More than Just Power, It's Smart Power
You may control how your Mango Power E stores and uses its energy by using the Mango Power App. Aim to be more environmentally friendly, regulate charging speeds, or plan charging periods depending on shifting electricity prices. You can do it all from anywhere.
*Requires mSocket Pro accessory, sold separately
What's in the box:
- 1x Mango Power E Portable Power Station
- 1x Mango Power E Battery
- 1x E+ Connection Cable
- 1x AC Charging Cable
- 1x Solar Input Cable
- 1x Quick Guide
- 1x Warranty Card
Specifications:
- Mango Power E Portable Power Station:
General:
Net Weight: 100.1 lbs (45.4kg)
Size: 17.8x13.6x19.4 inches (452x345x494 mm)
Working Temperature: Charging: -20°C~60°C / Discharging: -30°C~60°C
Warranty: 5 years
Certificates: Meets US and International Safety and EMI Standards
Quick Charge: Recharge to 80% in 1 hour / Recharge to 100% in 1.5 hours
Running Noise: <40dB under no-load / <51dB under full-load
IP level: IP21
Capacity Expansion: Can expand the capacity by one E Battery to 7.06kWh
Power Expansion: Can expand the power by two to 6kW
240V split phase: With mSocket Pro or mPanel (sold separately), can output 240V split phase, 6000W
Home Backup: Support (need mPanel)
Battery:
Battery Capacity: 3.53 kWh
Cell Chemistry: World’s best CATL LFP
Life Span: Capacity Retention >70% after 6000 cycles (@25℃, +0.5C/-0.5C)
Battery Management Systems: Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Max charging rate: Up to 1.1C
Input:
Charging Method: AC Wall Outlet, Solar Panel, EV Charger, Generator
AC Charging: Max 3000W
Solar Charging: Max 2000W (60V-150V)
EV AC Charging Spot: Adapter needed
Inverter:
Rated AC Output Power: 3000W, 120V AC, 60Hz
Power of Over-load:
3150W<load≤3750W, 5mins;
3750W<load≤4500, 60s
4500W<load≤4800W, 10s
4800W<load, less than 40ms
Maximum Power Point Trackers: 1x, Support Both Roof and Portable Solar Panels
Inverter Efficiency: Up to 88%
Output:
Output Ports: 16
AC Output: 4 x 20A
USB-A: 6 x QC 3.0 27W
USB-C: 1 x PD 65W+1 x PD 100W
Car Power Output: 12V/10A
DC5521 Output: 2x12V/5A
AC RV Port: 30A
Smart Control:
Connection: Bluetooth and Wi-Fi
App Romote Control: Yes
OTA Upgrade: Yes
USB Firmware Update: Yes
Customized Mode: Backup Power Mode / Economical Mode / Time-based Control Mode
Smart Measurement: Yes
Smart Energy and Carbon Footprint Report: Yes
Smart Notifications: Yes
Screen:
Size: 4.3 inches
Touch Screen: Yes
Resolution Ratio: 480 x 800
Screen pigment: 16.7M colors
Safety:
Smart Self-Check System: Yes
- Mango Power E Battery:
General:
Net Weight: 73.1 lbs (33.18kg)
Size: 17.8x13.6x12.5 inches(452x345x318mm)
Working Temperature: Charging: -20°C~60°C / Discharging: -30°C~60°C
Warranty: 5 years
Certificates: Meets US and International Safety and EMI Standards
IP level: IP21
Battery:
Battery Capacity: 3.53 kWh
Cell Chemistry: World’s best CATL LFP
Life Span: Capacity Retention >70% after 6000 cycles (@25℃, +0.5C/-0.5C)
Battery Management Systems: Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Max charging rate: Up to 1.1C
Input:
Charging Method: AC Wall Outlet, AC Adapter
AC Charging: Max 3000W (by connected to MPE)/AC Adapter
Output:
Output Ports: 3
USB-A: 1 x QC 3.0 27W
USB-C: 1 x PD 100W
Car Power Output: 12V/10A
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
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Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
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PayPal
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Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
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