(303) 876-7654 sales@renewableoutdoors.com 
LiTime 12V 100Ah Max LiFePO4 Lithium Deep Cycle Battery
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a LiTime Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE
Perfect 12v 100ah lithium battery for High-Power Devices
1920W Higher Load Power & 1280Wh Energy
150A BMS (over-charging, over-discharging, over-current, over-temperature, and short-circuit protection)
150A Continuous Discharge/100A Continuous Charge Current, 600A/1S Continuous Discharge Current
2C Rate Square EV Grade-A LiFePO4 Cells, 4000+ cycles @100%DOD
BCI Group 31 battery size
76% the size/ 200% the energy of 12V100Ah Lead-Acid battery
Max 30.72kW Load Power & 20.48kWh Expandable Energy (Max. 4P4S)
10X charging efficiency & 2X operating time(compare with a 12V 100Ah lead-acid battery)
Suitable for RVs/Trolling Motor/Solar/Home Storage/Off-grid
IP65 Waterproof
Clean/Eco-friendly/Cost-effective
Fast Delivery & Excellent Service
Certified by UL, FCC, CE, ROSH, UN38.3
Top 2C Rate Square EV LiFePO4 Cells
LiTime 12V 100Ah Max LiFePO4 Lithium Deep Cycle Battery adopts 2C Rate Square EV Grade-A cells. It contains no toxins and can charge over 4000 times at 100% depth of discharge for over a 10-year lifespan. Withstanding Max 1920W Power and can support a maximum 1.5C rate discharging and 1C rate charging, it can be used in scenarios that require higher Power. No need to bother with the limitations of lead-acid batteries anymore! Choose LiTime without hesitation for its lighter weight, less space, higher Power and larger energy!
Powerful Performance for Diverse Applications
As a group 31 size battery with 1280Wh capacity, the 12V 100Ah Max LiFePO4 battery supports up to 1920W of power delivery. This high-Power performance makes it well-equipped to fuel energy-intensive applications. Whether traveling with RVs, fishing with trolling motors or maintaining higher Power loads at home and off-grid, this high-output LiFePO4 battery answers with enduring strength and stable performance.
A Robust 150A BMS, Extreme Using Experience
Equipping a high-performance 150A BMS, the LiTime 12V 100Ah Max lithium ion deep cycle battery allows for running more energy-intensive appliances with stable, unaffected power and supports over-charging, over-discharging, over-current, over-temperature and short-circuit protections to keep users and the battery itself safeguarded from harm. LiTime 12V 100Ah Max lithium ion battery has a 150A Continuous discharge/100A Continuous charge current and 600A/1S peak discharge Current. No compromises need to be made on Load Power. With its top quality & performance, this battery as a robust workhorse is ready to handle whatever appliances you power with it.
30.72kW Load Power & 20.48kWh Expandable Energy
With support for 16 batteries in 4P4S, the LiTime 12.8V 100Ah Max batteries can build a powerful 51.2V 400Ah system with expansive 30.72kW Power & 20.48kWh energy, which provides a massive load power potential for home storage, off-grid systems, RVs, trailers. Enjoy extensive runtimes for any scenario by tailoring this adaptable lithium-ion platform to your power demands. Power your life and discovery with industry-leading expandability.
10X Charging Efficiency, 3 Charging Ways
LiTime 12V 100Ah Max LiFePO4 battery has 10X charging efficiency of lead-acid batteries. 5 hours can fully charge the battery with a 14.6V 20A LiFePO4 charge. 3 flexible charging ways allow you to choose LiFePO4 chargers, solar panels or a generator, which quickly charge the battery's power for continued high-performance operation.
Efficient Delivery & Dedicated Customer Service
We will ensure speedy delivery within 2-7 business days by shipping your order to the specified address based on stock availability and provide a 5-year warranty. Our dedication is to offer customer service that is both professional and friendly. If you have any inquiries or worries, do not hesitate to reach out to us. We promise to respond promptly within 24 hours.
Precautions for Usa
SPECS
BATTERY
Cell Type：
LiFePO4 Prismatic
Warranty：
5 Years
Cycle Life：
4000 cycles at 100% DOD, 6000 cycles at 80% DOD, 15,000 cycles at 60% DOD
Nominal Voltage：
12.8V
Rated Capacity：
100Ah
Energy：
1280W
Max. Expansion (Parallel & Series)：
4P4S
Internal Resistance：
≤40mΩ
Certifications：
UL, FCC, CE, RoHS, UN38.3
BMS：
150A
Max. Continuous Output Power：
1920W
Max. Continuous Charge Current：
100A
Max. Continuous Discharge Current：
150A
Max. Discharge Current 5 Seconds：
600A
CHARGE
Charge Method：
CC/CV
Charge Voltage：
14.4V ± 0.2V
Recommend Charge Current：
20A (0.2C)
TEMPERATURE
Charge Temperature：
0℃ to 50℃ / 32℉ to 122℉
Discharge Temperature：
-20℃ to 60℃ / -4℉ to 140℉
Storage Temperature：
-10℃ to 50℃ / 14℉ to 122℉
Low-Temperature Protection：
N/A
Low-Temperature Charging Protection Auto Recovery：
N/A
SELF-HEATING
Heating Temperature：
N/A
Approx. Heating Time：
N/A
OTHERS
Terminals：
M8 bolts
Weight Approx.：
22.8 lbs
Size：
L13*W6.77*H8.43 inch (group 31 size)
Housing Material：
ABS (Flame Retardant Plastic)
Protection Class：
IP65
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our contact us page or fill in the form below.
Perfect 12v 100ah lithium battery for High-Power Devices
1920W Higher Load Power & 1280Wh Energy
150A BMS (over-charging, over-discharging, over-current, over-temperature, and short-circuit protection)
150A Continuous Discharge/100A Continuous Charge Current, 600A/1S Continuous Discharge Current
2C Rate Square EV Grade-A LiFePO4 Cells, 4000+ cycles @100%DOD
BCI Group 31 battery size
76% the size/ 200% the energy of 12V100Ah Lead-Acid battery
Max 30.72kW Load Power & 20.48kWh Expandable Energy (Max. 4P4S)
10X charging efficiency & 2X operating time(compare with a 12V 100Ah lead-acid battery)
Suitable for RVs/Trolling Motor/Solar/Home Storage/Off-grid
IP65 Waterproof
Clean/Eco-friendly/Cost-effective
Fast Delivery & Excellent Service
Certified by UL, FCC, CE, ROSH, UN38.3
Top 2C Rate Square EV LiFePO4 Cells
LiTime 12V 100Ah Max LiFePO4 Lithium Deep Cycle Battery adopts 2C Rate Square EV Grade-A cells. It contains no toxins and can charge over 4000 times at 100% depth of discharge for over a 10-year lifespan. Withstanding Max 1920W Power and can support a maximum 1.5C rate discharging and 1C rate charging, it can be used in scenarios that require higher Power. No need to bother with the limitations of lead-acid batteries anymore! Choose LiTime without hesitation for its lighter weight, less space, higher Power and larger energy!
Powerful Performance for Diverse Applications
As a group 31 size battery with 1280Wh capacity, the 12V 100Ah Max LiFePO4 battery supports up to 1920W of power delivery. This high-Power performance makes it well-equipped to fuel energy-intensive applications. Whether traveling with RVs, fishing with trolling motors or maintaining higher Power loads at home and off-grid, this high-output LiFePO4 battery answers with enduring strength and stable performance.
A Robust 150A BMS, Extreme Using Experience
Equipping a high-performance 150A BMS, the LiTime 12V 100Ah Max lithium ion deep cycle battery allows for running more energy-intensive appliances with stable, unaffected power and supports over-charging, over-discharging, over-current, over-temperature and short-circuit protections to keep users and the battery itself safeguarded from harm. LiTime 12V 100Ah Max lithium ion battery has a 150A Continuous discharge/100A Continuous charge current and 600A/1S peak discharge Current. No compromises need to be made on Load Power. With its top quality & performance, this battery as a robust workhorse is ready to handle whatever appliances you power with it.
30.72kW Load Power & 20.48kWh Expandable Energy
With support for 16 batteries in 4P4S, the LiTime 12.8V 100Ah Max batteries can build a powerful 51.2V 400Ah system with expansive 30.72kW Power & 20.48kWh energy, which provides a massive load power potential for home storage, off-grid systems, RVs, trailers. Enjoy extensive runtimes for any scenario by tailoring this adaptable lithium-ion platform to your power demands. Power your life and discovery with industry-leading expandability.
10X Charging Efficiency, 3 Charging Ways
LiTime 12V 100Ah Max LiFePO4 battery has 10X charging efficiency of lead-acid batteries. 5 hours can fully charge the battery with a 14.6V 20A LiFePO4 charge. 3 flexible charging ways allow you to choose LiFePO4 chargers, solar panels or a generator, which quickly charge the battery's power for continued high-performance operation.
Efficient Delivery & Dedicated Customer Service
We will ensure speedy delivery within 2-7 business days by shipping your order to the specified address based on stock availability and provide a 5-year warranty. Our dedication is to offer customer service that is both professional and friendly. If you have any inquiries or worries, do not hesitate to reach out to us. We promise to respond promptly within 24 hours.
Precautions for Usa
SPECS
BATTERY
Cell Type：
LiFePO4 Prismatic
Warranty：
5 Years
Cycle Life：
4000 cycles at 100% DOD, 6000 cycles at 80% DOD, 15,000 cycles at 60% DOD
Nominal Voltage：
12.8V
Rated Capacity：
100Ah
Energy：
1280W
Max. Expansion (Parallel & Series)：
4P4S
Internal Resistance：
≤40mΩ
Certifications：
UL, FCC, CE, RoHS, UN38.3
BMS：
150A
Max. Continuous Output Power：
1920W
Max. Continuous Charge Current：
100A
Max. Continuous Discharge Current：
150A
Max. Discharge Current 5 Seconds：
600A
CHARGE
Charge Method：
CC/CV
Charge Voltage：
14.4V ± 0.2V
Recommend Charge Current：
20A (0.2C)
TEMPERATURE
Charge Temperature：
0℃ to 50℃ / 32℉ to 122℉
Discharge Temperature：
-20℃ to 60℃ / -4℉ to 140℉
Storage Temperature：
-10℃ to 50℃ / 14℉ to 122℉
Low-Temperature Protection：
N/A
Low-Temperature Charging Protection Auto Recovery：
N/A
SELF-HEATING
Heating Temperature：
N/A
Approx. Heating Time：
N/A
OTHERS
Terminals：
M8 bolts
Weight Approx.：
22.8 lbs
Size：
L13*W6.77*H8.43 inch (group 31 size)
Housing Material：
ABS (Flame Retardant Plastic)
Protection Class：
IP65
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
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