(303) 876-7654 sales@renewableoutdoors.com 
Revi Bikes Cheetah Cafe Racer Electric Beach Cruiser
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a Revi Bikes Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE
Revi OG Cheetah Cafe Racer Electric Beach Cruiser
The Revi Cheetah is one of the best electric bikes on the market today. It's fun to ride, powerful, comfortable, and outfitted with safety features like hydraulic disc brakes and automatic motor cutoff sensors.
FUN TO RIDE
Riding your Revi Bikes Cheetah fat tire ebike can feel like you’re on a motorcycle when using the twist throttle only (no pedaling required). The stitched faux-leather throttle grip is located on the right of the handlebar, giving it a motorcycle feel. With its 4-inch fat tires, the Cheetah is great for off-road adventures and will give you hours of riding excitement. It comes in night black with faux leather seat and grip accents, and platinum grey with black accents.
POWERFUL
The Revi Bikes Cheetah doesn't just look like a motorcycle, it features a powerful 750W nominal output (1200W peak output) rear hub motor that can achieve assist speeds of up to 28 mph. This motor is paired with a robust 48V battery (13Ah and 17.5Ah options) that will give you a long range of travel per charge. When riding the Cheetah, steep hills and harsh headwinds will not slow you down.
SUPER COMFORTABLE
The Cheetah ebike is designed with comfort in mind. It has a very cushy gel spring-loaded saddle, and you can adjust the fat tire pressure down to 5psi for a more cushioned ride. You can ride the Cheetah like a city bike, or take it off-road for hours of riding without discomfort.
SAFETY FIRST
The Cheetah is constructed from aircraft-grade aluminum alloy, with expertly welded seams throughout. This ultra-strong frame can endure rough off-road conditions without the risk of breaking. Moreover, this classic ebike is outfitted with strong hydraulic disc brakes, giving you authoritative stopping power when it’s needed most. There are also sensors in the brakes that will detect brake activation and immediately cut power to the motor.
CHEETAH EBIKE DESCRIPTION
Inspired by the 1960s Café Racer motorcycles, the Revi Bikes(formerly Civi Bikes) Cheetah is a powerful and elegant electric cruiser bike.
If you like to travel in style, fast and wild like its namesake, then the Cheetah might be the electric cruiser for you. It's one of our most popular models, and for good reason.
The Cheetah embodies the aesthetic soul of the British Café Racer motorcycles of the early 1960s, where the bikes were used for short, quick rides between cafés, in Watford at the Busy Bee Café and the Ace Café in London.
The Café Racer represents speed, status and rebellion. It's the preferred ebike of some very famous and rebellious celebrities and entrepreneurs. It features swept-back handlebars with stitched grips, a comfortable saddle with spring suspension, a high-capacity battery built into the teardrop gas tank, and a large LED headlight with a light grill.
Looks aside, the Cheetah electro cruiser is outfitted with some impressive electronics. It features a powerful 750W (nominal output) Bafang rear hub motor, which is paired with a long-range 48V/13Ah (or 48V/17.5Ah upgrade option) lithium battery with Samsung cells and a Samsung battery management system (BMS).
The hydraulic disc brakes from Tektro give the Revi Bikes Cheetah authoritative stopping power, which is essential for a heavy electric bike. There are sensors that will automatically cut power to the motor when the brakes are activated; an essential safety feature.
Drive modes include the 7-speed drive train, which allows you to ride the gears like a conventional bike; a 5-level pedal assist system that will give your pedaling a boost on-demand; and a right-side twist throttle which can propel you up to 28 mph, without even pedaling.
ORIGINAL CHEETAH CAFÉ RACER SPECIFICATIONS
MOTOR: 750W Bafang Rear Hub Motor w/ 80 Newton Meters (Nm) of Torque
MOTOR PEAK OUTPUT: 1000 Watts
BATTERY: Integrated 48V/13Ah w/ Samsung Lithium-ion Battery Cells (48V/17.5Ah Optional Upgrade)
BATTERY WATT HOURS: 624 Wh (Optional 840Wh)
CHARGE TIME: 5 hours
ELECTRIC DRIVE MODES: 5-Level Pedal Assist System & Right-Side Twist Throttle
ESTIMATED MIN RANGE: 20 miles (32 km)
ESTIMATED MAX RANGE: 50 miles (80 km)
BODY POSITION: Upright
SUGGESTED USE: Light Trails, Urban Jungles
WARRANTY: 1 Year Comprehensive
TOTAL WEIGHT: 75.8 Lbs. (34.38 kg)
FRAME MATERIAL: 6061 Aluminum Alloy in Black w/ Brown Accents or Platinum Gray w/ Black Accents
FRAME SIZES: 19.75 in (50.16 cm)
GEOMETRY MEASUREMENTS: 17” Seat Tube, 19.5” Reach, 26.5” Stand Over Height, 32” Minimum Saddle Height, 30.25” Width, 83” Length
ATTACHMENT POINTS: Rear Rack Bosses
GEARING DETAILS: 7-Speed 1x7 Shimano Altus Derailleur, SunRace Cassette 13-28 Tooth
SHIFTER DETAILS: Shimano SIS Index Thumb Shifter on Right
CRANKS: Prowheel, Alloy, 170mm Length, 44 Tooth Steel Chainring
PEDALS: VP-565 Alloy Platform, Black
HEADSET: Threadless Internal Cups, Straight 1-1/8”
STEM: Double Crown Direct Mount, Alloy, Turn Stopper Pin
HANDLEBAR: Alloy, Flat, 25.4mm Diameter, 720mm Length
BRAKE DETAILS: Tektro Hydraulic Disc with 180mm Rotors, Four-Finger Levers with Motor Inhibitors
GRIPS: Flat, Padded, Faux Leather with Stitching
SADDLE: CHIFA, Oversized Comfort, Faux Leather, Springs
SEAT POST: Alloy
SEAT POST LENGTH: 300 mm
SEAT POST DIAMETER: 30.4 mm
RIMS: Alloy, Double Wall, 35mm Outer Width, 36 Hole, Black
SPOKES: Stainless Steel, 13 Gauge Front, 12 Gauge Rear, Black with Silver Nipples
TIRE BRAND: Chaoyang, 26” x 4.0”
WHEEL SIZES: 26 in (66.04cm)
TIRE DETAILS: 5 to 20 PSI, 0.4 to 1.4 BAR
TUBE DETAILS: Schrader Valve
ACCESSORIES: 8-inch Classically Styled Headlight (Steel Casing and Mount, Low and High Beam), Adjustable Length Kickstand at Center, Paint-Matched Steel Chain Cover
PREMIUM ACCESSORIES GIFT BUNDLE: Fenders, Rear Rack, Pannier Bags, Light Grill + Amazon Gift Card (cannot be combined w/ other discount offers)
OTHER: Non-Locking Frame-Integrated Battery Pack, 1.5 Lbs. 2 Amp Charger
MAX LOAD CAPACITY: 300 Lbs.
DISPLAY TYPE: Color LCD C900E-USB Display, See Display Manual & Video Instructions Below
BOX DIMENSIONS & WEIGHT (BIKE): 69" x 14" x 32" (95 Lbs.)
BOX DIMENSIONS & WEIGHT (ACCESSORIES): Rack Bundle - 32" x 15" x 11" (9 Lbs), Pannier Bags- 17" x 14" x 3" (3 Lbs)
RECOMMENDED RIDER HEIGHT: 5'-4" - 6'-5"
ASSEMBLY: The Cheetah comes mostly assembled. Final assembly includes attachment of the front wheel, seat, light, pedals and handlebar. Please see the assembly video below.
TOOLS REQUIRED:10mm & 15mm Open-end Wrench, 2.5mm, 4mm & 5mm Hex (Allen) Keys, Scissors, Screwdriver (NOT Included)
SHIPPING: Free shipping from Los Angeles area warehouse to the lower 48. We are unable to ship this brand to Alaska, Hawaii or Canada at this time.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping on Most Orders
- Most orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee most FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of California, Colorado, Arizona, Pennsylvania, Texas, North Carolina, Tennessee, Washington and Florida will be charged sales tax. Orders from outside of California, Colorado, Arizona, Pennsylvania, Texas, North Carolina, Tennessee, Washington and Florida will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our contact us page or fill in the form below.
Revi OG Cheetah Cafe Racer Electric Beach Cruiser
The Revi Cheetah is one of the best electric bikes on the market today. It's fun to ride, powerful, comfortable, and outfitted with safety features like hydraulic disc brakes and automatic motor cutoff sensors.
FUN TO RIDE
Riding your Revi Bikes Cheetah fat tire ebike can feel like you’re on a motorcycle when using the twist throttle only (no pedaling required). The stitched faux-leather throttle grip is located on the right of the handlebar, giving it a motorcycle feel. With its 4-inch fat tires, the Cheetah is great for off-road adventures and will give you hours of riding excitement. It comes in night black with faux leather seat and grip accents, and platinum grey with black accents.
POWERFUL
The Revi Bikes Cheetah doesn't just look like a motorcycle, it features a powerful 750W nominal output (1200W peak output) rear hub motor that can achieve assist speeds of up to 28 mph. This motor is paired with a robust 48V battery (13Ah and 17.5Ah options) that will give you a long range of travel per charge. When riding the Cheetah, steep hills and harsh headwinds will not slow you down.
SUPER COMFORTABLE
The Cheetah ebike is designed with comfort in mind. It has a very cushy gel spring-loaded saddle, and you can adjust the fat tire pressure down to 5psi for a more cushioned ride. You can ride the Cheetah like a city bike, or take it off-road for hours of riding without discomfort.
SAFETY FIRST
The Cheetah is constructed from aircraft-grade aluminum alloy, with expertly welded seams throughout. This ultra-strong frame can endure rough off-road conditions without the risk of breaking. Moreover, this classic ebike is outfitted with strong hydraulic disc brakes, giving you authoritative stopping power when it’s needed most. There are also sensors in the brakes that will detect brake activation and immediately cut power to the motor.
CHEETAH EBIKE DESCRIPTION
Inspired by the 1960s Café Racer motorcycles, the Revi Bikes(formerly Civi Bikes) Cheetah is a powerful and elegant electric cruiser bike.
If you like to travel in style, fast and wild like its namesake, then the Cheetah might be the electric cruiser for you. It's one of our most popular models, and for good reason.
The Cheetah embodies the aesthetic soul of the British Café Racer motorcycles of the early 1960s, where the bikes were used for short, quick rides between cafés, in Watford at the Busy Bee Café and the Ace Café in London.
The Café Racer represents speed, status and rebellion. It's the preferred ebike of some very famous and rebellious celebrities and entrepreneurs. It features swept-back handlebars with stitched grips, a comfortable saddle with spring suspension, a high-capacity battery built into the teardrop gas tank, and a large LED headlight with a light grill.
Looks aside, the Cheetah electro cruiser is outfitted with some impressive electronics. It features a powerful 750W (nominal output) Bafang rear hub motor, which is paired with a long-range 48V/13Ah (or 48V/17.5Ah upgrade option) lithium battery with Samsung cells and a Samsung battery management system (BMS).
The hydraulic disc brakes from Tektro give the Revi Bikes Cheetah authoritative stopping power, which is essential for a heavy electric bike. There are sensors that will automatically cut power to the motor when the brakes are activated; an essential safety feature.
Drive modes include the 7-speed drive train, which allows you to ride the gears like a conventional bike; a 5-level pedal assist system that will give your pedaling a boost on-demand; and a right-side twist throttle which can propel you up to 28 mph, without even pedaling.
ORIGINAL CHEETAH CAFÉ RACER SPECIFICATIONS
MOTOR: 750W Bafang Rear Hub Motor w/ 80 Newton Meters (Nm) of Torque
MOTOR PEAK OUTPUT: 1000 Watts
BATTERY: Integrated 48V/13Ah w/ Samsung Lithium-ion Battery Cells (48V/17.5Ah Optional Upgrade)
BATTERY WATT HOURS: 624 Wh (Optional 840Wh)
CHARGE TIME: 5 hours
ELECTRIC DRIVE MODES: 5-Level Pedal Assist System & Right-Side Twist Throttle
ESTIMATED MIN RANGE: 20 miles (32 km)
ESTIMATED MAX RANGE: 50 miles (80 km)
BODY POSITION: Upright
SUGGESTED USE: Light Trails, Urban Jungles
WARRANTY: 1 Year Comprehensive
TOTAL WEIGHT: 75.8 Lbs. (34.38 kg)
FRAME MATERIAL: 6061 Aluminum Alloy in Black w/ Brown Accents or Platinum Gray w/ Black Accents
FRAME SIZES: 19.75 in (50.16 cm)
GEOMETRY MEASUREMENTS: 17” Seat Tube, 19.5” Reach, 26.5” Stand Over Height, 32” Minimum Saddle Height, 30.25” Width, 83” Length
ATTACHMENT POINTS: Rear Rack Bosses
GEARING DETAILS: 7-Speed 1x7 Shimano Altus Derailleur, SunRace Cassette 13-28 Tooth
SHIFTER DETAILS: Shimano SIS Index Thumb Shifter on Right
CRANKS: Prowheel, Alloy, 170mm Length, 44 Tooth Steel Chainring
PEDALS: VP-565 Alloy Platform, Black
HEADSET: Threadless Internal Cups, Straight 1-1/8”
STEM: Double Crown Direct Mount, Alloy, Turn Stopper Pin
HANDLEBAR: Alloy, Flat, 25.4mm Diameter, 720mm Length
BRAKE DETAILS: Tektro Hydraulic Disc with 180mm Rotors, Four-Finger Levers with Motor Inhibitors
GRIPS: Flat, Padded, Faux Leather with Stitching
SADDLE: CHIFA, Oversized Comfort, Faux Leather, Springs
SEAT POST: Alloy
SEAT POST LENGTH: 300 mm
SEAT POST DIAMETER: 30.4 mm
RIMS: Alloy, Double Wall, 35mm Outer Width, 36 Hole, Black
SPOKES: Stainless Steel, 13 Gauge Front, 12 Gauge Rear, Black with Silver Nipples
TIRE BRAND: Chaoyang, 26” x 4.0”
WHEEL SIZES: 26 in (66.04cm)
TIRE DETAILS: 5 to 20 PSI, 0.4 to 1.4 BAR
TUBE DETAILS: Schrader Valve
ACCESSORIES: 8-inch Classically Styled Headlight (Steel Casing and Mount, Low and High Beam), Adjustable Length Kickstand at Center, Paint-Matched Steel Chain Cover
PREMIUM ACCESSORIES GIFT BUNDLE: Fenders, Rear Rack, Pannier Bags, Light Grill + Amazon Gift Card (cannot be combined w/ other discount offers)
OTHER: Non-Locking Frame-Integrated Battery Pack, 1.5 Lbs. 2 Amp Charger
MAX LOAD CAPACITY: 300 Lbs.
DISPLAY TYPE: Color LCD C900E-USB Display, See Display Manual & Video Instructions Below
BOX DIMENSIONS & WEIGHT (BIKE): 69" x 14" x 32" (95 Lbs.)
BOX DIMENSIONS & WEIGHT (ACCESSORIES): Rack Bundle - 32" x 15" x 11" (9 Lbs), Pannier Bags- 17" x 14" x 3" (3 Lbs)
RECOMMENDED RIDER HEIGHT: 5'-4" - 6'-5"
ASSEMBLY: The Cheetah comes mostly assembled. Final assembly includes attachment of the front wheel, seat, light, pedals and handlebar. Please see the assembly video below.
TOOLS REQUIRED:10mm & 15mm Open-end Wrench, 2.5mm, 4mm & 5mm Hex (Allen) Keys, Scissors, Screwdriver (NOT Included)
SHIPPING: Free shipping from Los Angeles area warehouse to the lower 48. We are unable to ship this brand to Alaska, Hawaii or Canada at this time.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping on Most Orders
- Most orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee most FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of California, Colorado, Arizona, Pennsylvania, Texas, North Carolina, Tennessee, Washington and Florida will be charged sales tax. Orders from outside of California, Colorado, Arizona, Pennsylvania, Texas, North Carolina, Tennessee, Washington and Florida will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our contact us page or fill in the form below.
